Quality Dynamics Consultancy Sdn Bhd presents

Aug 24, 2017 (9am - 5pm) at Holiday Inn Kuala Lumpur Glenmarie

Value Stream Mapping

(by Tuan Hj. Abdullah Kassim )


At the end of the program, participants should be able to:
•    Understand Customer value and the key elements and methods of Value
      Stream Mapping.
•    Understand how it is used in Lean Thinking
•    Define and analyze the current state value stream map - material and
      information flows.
•    Understand the  stages to develop an ideal future state map
•    Derive a kaizen improvement plan

program content

MODULE 1 :  Understanding Lean
1.   Key Concepts of Lean
        -  What is lean
        - The cost reduction principles
        - The seven wastes
        - The two pillars of TPS
        - The 5S system
2.   Stages of Lean
        - Demand stage
        - Flow stage
        - Leveling stage
MODULE 2 :  Fundamental of Lean Metrics
1.   Useful Basic Metrics
        - Inventory turns
        - DPPM or sigma level
        - Total cycle time
        - On time delivery
        - Overall equipment effectiveness (OEE)
2.   Steps for identifying lean metrics
        - List of lean metrics
        - Metrics calculation

MODULE 3 : The Value Stream
1.   What is a value stream?
2.   Choosing a value stream for improvement
         - Using P&Q analysis
         - Using Product-Routing Analysis

MODULE 4 : Mapping the Current State
1.   Map material and information flow
2.   How to map the current state
         - Sketching the main production operations
         - Data collection
         - VSM icons for customer, supplier and production control
MODULE 5 :  Mapping the Future State
1.    Beginning the future state map
2.   Sketching the customer, supplier and production icons and
      communication flow

3.   Planning the future state
4.   Stages in mapping future state
         - Customer demand stage
         - Flow stage
         - Leveling stage

MODULE 6 : Creating Kaizen Plan
1.   Value Stream Kaizen Stages
2.   Planning sequence Process
         - Plan for meeting customer demand
         - Plan for improving the process flow
         - Plan for level of production
3.   Implementing Kaizen Plan


Lecture, Group Discussion and Exercises

who must attend

Production and Managers and Engineers, Supervisors and Quality Improvement
Team Leaders, Quality Improvement Facilitators.

investment fee / early bird by 10/08/2017

Standard: RM 845.00 nett / RM 795.00 nett per participant

Group discount: RM 795.00 nett / RM 745.00 nett per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)


Tuan Hj. Abdullah Kassim has been involved in training and consultancy work for the past 22 years. Areas of specialisation are productivity and quality improvement and production/operations management. His specific areas of  expertise are Operations Management, Manufacturing  Systems, Total Quality Management, Quality Control Circles, 5S activities and Statistical Process Control.

He has carry out a number of consultancy programmes with local organizations both public and private sectors in 5S, ICC and other quality improvement programmes.

During his tenure at Malaysia Productivity Corporation he was also an auditor for 5S certification. He is also a regular judge for ICC conventions organised by Malaysia Productivity Corporation both at the regional and  National levels. He has also participated as a judge for ICC in-house presentations in many organisations.

He was also a member of the quality audit team for the Malaysia Quality Management Excellence Award organised by Ministry of International Trade and Industry (MITI).

Tuan Hj. Abdullah Kassim graduated with Bachelor Science from Universiti Sains Malaysia and MSc. in Operation Management and Manufacturing System from University of Nottingham UK.  He is also a certified professional trainer and consultant in productivity improvement programme by JPC-SED.