Quality Dynamics Consultancy Sdn Bhd presents

Mar 27 - 28, 2018 (9am - 5pm) at Holiday Inn Kuala Lumpur Glenmarie

Managing Misconduct & Appropriate Punishment at the Workplace

(by Mr. Tan Hock Ghee )


Having attended the workshop, participants would be able to:
     -  Understand the concept of discipline and why its important in  the workplace.
     -  Appreciate the key benefits of a disciplined workforce.
     -  Understand the concept of misconduct in industrial employment before
         imposing lawful punishment.
     -  Recognise the rights of employers and employees when handling issues of
     -  Appreciate the distinction between minor and major misconduct.
     -  Know the difference between lawful and unlawful punishments.
     -  Learn the factors to consider when imposing punishments i.e.“Principles of
         Substantial Justice”.
     -  Aware of the legal remedies available to the affected parties.
     -  Understand the rulings of the Industrial Court judgements and guidelines on
        discipline and misconducts/punishments.

program content

1.  What is Discipline?
      - Difference between Internal and External discipline
      - Attitudes to discipline
      - How to create internal discipline?

2.  Progressive Discipline
      - Positive Discipline
      - The Hot-Stove Principle

3.  Common Law and the Relevant Laws
      - Common Law of Master and Servant
      - Duties and obligations of Master/Servant
      - Relevant labour provisions (Employment Act 1955; Industrial Relations Act

4.  Definition of Misconduct
      - Essential elements of a misconduct
      - Misconduct within the sphere of employment
      - Misconduct outside sphere of employment
      - Actionable Misconducts
      - Types of Minor Misconducts
      - Types of Major Misconducts
      - Misconducts relating to discipline, performance, duty,criminal, moral

5.  Managing Minor Misconducts
      - Creating positive work environment
      - Counselling techniques
      - Transfer, Neutralise, Restructure
      - Warnings

6.  Managing Major Misconducts
      - Fair and Proper Domestic Inquiry
      - Principles of Natural Justice
      - Overview and requirements of conducting a Domestic Inquiry
      - Consequences of not conducting a Domestic Inquiry

7.  Types of Appropriate Punishments
      - Lawful Punishments
      - Common Law vs. Contractual Law
      - Suspension
      - Stoppage of Increment
      - Demotion/Downgrading
      - Termination
      - Dismissal

8.  How to Choose Appropriate Punishment?
      - Factors to consider
      - Industrial Court Guidelines


Lectures, Case Studies, Workshop Sessions and Role-Play.

who must attend

      -  Human Resource Department
      -  Admin and Finance
      -  Departmental Heads/Executives
      -  Line Managers and Supervisors


investment fee / early bird by 13/03/2018

Standard: RM 1,595.00 nett / RM1,495.00 nett per participant

Group discount: RM1,495.00 nett / RM 1,395.00 nett per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)


Mr. Tan Hock Ghee’s last position before going fulltime consulting and Training was Human Resource Director at Berjaya Times Square Hotel & Convention Centre (2009-2010).  He joined Titan Chemicals Bhd in January 2006, as the Vice President of Human Resources & Administration.  He has over 30 years of experience with the government and private sector and specializes in Human Resources Development and Talent Management. Prior to joining Titan Chemicals in 2006, Mr. Tan was the General Manager - Human Resources & Administration (Hexagon Holdings Bhd), Executive Director – Organizational Development (PT. AraraAbadi, Indonesia), General Manager - Human Resource & Administration (Dataprep Holdings Bhd), Senior Manager – Human Resource Development (Samsung Electronics Group Malaysia). He was also the Training Coordinator for Sarawak Timber Industry Development Corporation (STIDC) in Plywood Manufacturing in the following years of 1992-1994. Worked at the Ministry of Education Malaysia in the Technical & Vocational Education Division as Assistant Director (Electrical/Electronic Engineering) since 1985-1991 and as its Chief Instructor from 1974-1982.

Mr. Tan graduated with a Diploma in Electrical Engineering (Communication) from University of Technology Malaysia (1974), Mechanics in Radio & TV Servicing at The Central Training Institute (CTI - Bombay, India), Bachelor of Science Technical Education (1983) and Master of Science Industrial Education (1984) from the University Wisconsin-Stout, Wisconsin, USA. Trained (1990) as “Occupational Analyst” at the renowned “The Holland College” in Prince Edward Island, Canada sponsored by the Canadian International Development Agency (CIDA).

He is proficient in both English and Bahasa Malaysia.