Quality Dynamics Consultancy Sdn Bhd presents
Minutes Writing for Organisations
(by Mr. Vincent Hor )
objectives
At the end of the course, participants will be able to:- Write minutes of meetings that are accurate, clear and concise and
which meet the needs and expectations of the organizations
- Understand and appreciate the importance of well written minutes
for their organizations and for themselves
- Learn the skills to record accurately and efficiently the contents
of and decisions taken at meetings
- Write minutes utilizing formal and informal formats for minutes
- Know the appropriate minutes writing style using the correct grammar,
sentence structure, and tone
- Apply lessons learned in this course to most types of meetings.
The organizational benefits of this workshop include better minutes, better
communications and a saving in time and effort for Chairpersons and committee
members as well as minute takers.
program content
1. Why minutes are important?- Objectives and Functions
2. Problems of the minutes-taker
- Issues and Challenges
- Types of people at meetings
3. Qualities of a good minute taker
- Listening Skills
- Asking The Right Questions
- Preparation for meetings and writing of minutes
4. How meeting works
- Structure and settings
- Handling meetings
5. Preparing the meeting – notice and agenda
6. Pre-meeting activities
- What to expect and How to Handle them
- Referencing
7. Activities at meeting
- Attention at minute details
- Notes taking skills
8. Post-meeting activities
- Conclusion of meeting
- Preparation for writing of Minutes
- Checklist
9. Types of minutes
- Identify the type of Minutes suitable for your Organisation
- Identify the Purposes and Language to be used
10. What constitute a good minute?
- The B-S-D Formula of minutes taking
11. The language of minutes
12. Do’s and dont’s of minutes writing
- Cardinal rules of minutes writing
- Structure and systems
13. Listening and communication skills
- Active Listening Skills
- Effective Impromptu Speaking
- 6 “C”s of Effective Communication every time you speak
14. Checklist for minute-taker
15. 10 tips to good minutes writing for every organisation
16. Meeting terminology
methodology
Lecture, practice skills and experiential learning, coaching and feedbackwho must attend
All professionals striving for better results through more effective minutewriting and managing meetings should attend this workshop. Suitable for
Levels I, II & III.
investment fee / early bird by 12/09/2018
Standard: RM 1,595.00 nett / RM1,495.00 nett per participant
Group discount: RM1,495.00 nett / RM 1,395.00 nett per participant for a minimum of 2 participants from the same company
(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts, & Certificate of Completion) |
registration & payment
PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME
Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.
All registration MUST be accompanied with PAYMENT.
Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:
QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.
Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail:
training@qdc.com.my
(
Wani/ Thang )
PSMB Reg: 620717-P
(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)
COURSE FACILITATOR - MR. VINCENT HOR
His other professional memberships include M.I.M. Associate, MMID, LIAM, PIAM and NAMLIFA. He is also the President of Team De` Professionals (GEL), specialising in wealth planning and risk management. Currently, he serves in the Conference Organising Committee (COC) of MAICSA, organizing MAICSA Annual Conference for corporate directors, senior management executives, entrepreneurs and company secretaries.
Vincent is a Registered Trainer with Pembangunan Sumber Manusia Berhad. He is also a FIRO-B ® Accredited Trainer, ie specializing in personality & relationships psycho-instrument in “Inclusion – Control – Affection”, which is ideal for building team compatibility, personal development and coaching.
Vincent was also a recipient of the MIM-Tun Razak Youth Leadership Award (TRYLA) in 1994.
Vincent has vast experience in providing services in the field of taxation, corporate secretarial, business financial planning, management services, and communication training. Now he is engaged by companies to provide in-house and public training in Communication & Presentation skills, Leadership Enrichment, Management Development, Creative thinking & Taxation. To-date he has trained more than 8,300 professionals, directors, entrepreneurs, executives and students. He also lectures part-time at Kolej Tunku Abdul Rahman (TARC) on the subject Corporate Law & Governance.
Vincent has conducted various types of soft skills training to companies and institutions of higher learning. He was an invited speaker at Ministry of International Trade and Industry (MITI) Hari Kualiti 2007 attended by 200 MITI officials and employees
Vincent is an accomplished speaker and has won many Toastmasters International speech contests at clubs, areas, divisions and District level. He received the highest Toastmasters International award ie the Distinguished Toastmaster (DTM) in 2006. Currently, he is the Division W Governor (2010/2011) serving 21 Clubs with more than 530 members in Klang Valley. His passion, sincerity and conviction in public speaking have touched many people’s life. He believes that effective communication begins from the heart. “When we communicate, we enrich people’s life, one at a time.“