Quality Dynamics Consultancy Sdn Bhd presents

Nov 08 - 09, 2018 (9am - 5pm) at Holiday Inn Kuala Lumpur Glenmarie

Minutes Writing for Organisations

(by Mr. Vincent Hor )


At the end of the course, participants will be able to:

     -    Write minutes of meetings that are accurate, clear and concise and
           which meet the needs and expectations of the organizations
     -    Understand and appreciate the importance of well written minutes
           for their organizations and for themselves
     -    Learn the skills to record accurately and efficiently the contents
          of and decisions taken at meetings
     -    Write minutes utilizing formal and informal formats for minutes
     -    Know the appropriate minutes writing style using the correct grammar,
          sentence structure, and tone
     -    Apply lessons learned in this course to most types of meetings.

The organizational benefits of this workshop include better minutes, better
communications and a saving in time and effort for Chairpersons and committee
members as well as minute takers.

program content

1.  Why minutes are important?
       -    Objectives and Functions

2.  Problems of the minutes-taker
       -    Issues and Challenges
       -    Types of people at meetings

3.  Qualities of a good minute taker
       -    Listening Skills
       -    Asking The Right Questions
       -    Preparation for meetings and writing of minutes

4.  How  meeting works
       -    Structure and settings
       -    Handling meetings

5.  Preparing the meeting – notice and agenda

6.  Pre-meeting activities
       -    What to expect and How to Handle them
       -    Referencing

7.  Activities at meeting
       -    Attention at minute details
       -    Notes taking skills

8.  Post-meeting activities
       -    Conclusion of meeting
       -    Preparation for writing of Minutes
       -    Checklist

9.  Types of minutes
       -    Identify the type of Minutes suitable for your Organisation
       -    Identify the Purposes and Language to be used

10. What constitute a good minute?
        -    The B-S-D Formula of minutes taking

11. The language of minutes

12. Do’s and dont’s of minutes writing
        -    Cardinal rules of minutes writing
        -    Structure and systems

13. Listening and communication skills
        -    Active Listening Skills
        -    Effective Impromptu Speaking
        -    6 “C”s of Effective Communication every time you speak

14. Checklist for minute-taker
15. 10 tips to good minutes writing for every organisation

16. Meeting terminology


Lecture, practice skills and experiential learning, coaching and feedback

who must attend

All professionals striving for better results through more effective minute
writing and managing meetings should attend this workshop. Suitable for
Levels I, II & III.

investment fee / early bird by 25/10/2018

Standard: RM 1,595.00 nett / RM1,495.00 nett per participant

Group discount: RM1,495.00 nett / RM 1,395.00 nett per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)


Vincent Hor holds the Institute of Chartered Secretaries and Administrators (I.C.S.A. UK) professional qualification and was a world book prize recipient in the ‘Organisational Behaviour’ paper. He is a Fellow member (FCIS) of The Malaysian Institute of Chartered Secretary and Administrators (MAICSA).  He also graduated with a Diploma in Commerce (Business Management) from Tunku Abdul Rahman College, Kuala Lumpur and holds a Certificate in Tax Management (Distinction) under a HRDF Prolus course.

His other professional memberships include M.I.M. Associate, MMID, LIAM, PIAM and NAMLIFA. He is also the President of Team De` Professionals (GEL), specialising in wealth planning and risk management. Currently, he serves in the Conference Organising Committee (COC) of MAICSA, organizing MAICSA Annual Conference for corporate directors, senior management executives, entrepreneurs and company secretaries.

Vincent is a Registered Trainer with Pembangunan Sumber Manusia Berhad. He is also a FIRO-B ® Accredited Trainer, ie specializing in personality & relationships psycho-instrument in “Inclusion – Control – Affection”, which is ideal for building team compatibility, personal development and coaching.

Vincent was also a recipient of the MIM-Tun Razak Youth Leadership Award (TRYLA) in 1994.

Vincent has vast experience in providing services in the field of taxation, corporate secretarial, business financial planning, management services, and communication training. Now he is engaged by companies to provide in-house and public training in Communication & Presentation skills, Leadership Enrichment, Management Development, Creative thinking & Taxation. To-date he has trained more than 8,300 professionals, directors, entrepreneurs, executives and students. He also lectures part-time at Kolej Tunku Abdul Rahman (TARC) on the subject Corporate Law & Governance.

Vincent has conducted various types of soft skills training to companies and institutions of higher learning. He was an invited speaker at Ministry of International Trade and Industry (MITI) Hari Kualiti 2007 attended by 200 MITI officials and employees

Vincent is an accomplished speaker and has won many Toastmasters International speech contests at clubs, areas, divisions and District level. He received the highest Toastmasters International award ie the Distinguished Toastmaster (DTM) in 2006. Currently, he is the Division W Governor (2010/2011) serving 21 Clubs with more than 530 members in Klang Valley. His passion, sincerity and conviction in public speaking have touched many people’s life. He believes that effective communication begins from the heart. “When we communicate, we enrich people’s life, one at a time.“