Quality Dynamics Consultancy Sdn Bhd presents
Kaizen Practices (for Improving Process Efficiency)
(by Mr. Tan Por Sing )
objectives
Upon completion the participant will be able to, among others:1. How to apply Kaizen for Improving Process Efficiency
2. Understand the Objectives of the Process and How it is link to
Customer Satisfaction
3. Understand the Various Wastes in the operation and their sources
4. Understand and Apply the various Kaizen Techniques
program content
1. Understanding Process
- Process Input: The 4M+1E
- Process Output
- Process Objectives
- The QCDSM
- Customer Satisfaction
2. The Process Waste
- Actual Operation time
- Type of Process / Operation Wastes
3. Understanding Kaizen
- Definition
- Concept & Philosophy
- Responsibility for Kaizen- Top Management, Middle Management,
Supervisor and Workers
- Impact of Kaizen
- Genba Kaizen, Focus Kaizen & Spot Kaizen
Group Work
4. Popular Kaizen Techniques
- 5S Practices
- QCC/ICC
- Work Study
- Poka Yoke
- Just-in-Time
- TQM
Group Work
5. Popular Problems Solving Tools: The 7 QC Tools
- Cause-effect Diagram
- Pareto Diagram
- Graph & Charts
- Histogram
- Scatter Diagram
- Stratification
- Check sheet
6. Process Waste Reduction through Kaizen Process Mapping
Step 1. Create the Kaizen Process Map through Check sheet
Step 2. Fill up the general information
Step 3. List down the processes/activities
Step 4. Identify each process step through symbol: Transport,
Delay, Operation, Inspection and storage
Step 5. Determine the time and cost
Step 6. Find ways to eliminate the cost from non-productive
activities
Group Work
7. The 4 Principles of Process Improvement:
The ECRS Principles
E – Elimanation
C – Combine
R – Rearrange
S – Simplify
8. Planning for Kaizen Implementation
methodology
Power Point Presentation, Group Discussions, Case Study, Exercises, Question and Answer Sessions.
who must attend
Managers, Executives and Supervisors who are involved in the continuous improvement of their processes and operations.
investment fee / early bird by 02/05/2019
Standard: RM 1,595.00 nett / RM1,495.00 nett per participant
Group discount: RM1,495.00 nett / RM 1,395.00 nett per participant for a minimum of 2 participants from the same company
(Fee inclusive of Buffet Lunch, Refreshment, Training Bag, Handouts, Berbuka Puasa coupon will be given to all Muslim participants |
registration & payment
PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME
Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.
All registration MUST be accompanied with PAYMENT.
Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:
QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.
Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail:
training@qdc.com.my
(
Wani/ Thang )
PSMB Reg: 620717-P
(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)
COURSE FACILITATOR - MR. TAN POR SING
Mr. Tan is proficient in both English and Bahasa Malaysia.