Quality Dynamics Consultancy Sdn Bhd presents

Sep 19 - 20, 2019 (9am - 5pm) at Holiday Inn Kuala Lumpur Glenmarie

Managing Performance Improvement Plan (PIP)

(by Mr. Tan Hock Ghee )


  1.  Define the objective of performance management
  2.  Gain better understanding on the performance contract model
  3.  Seek clear definitions on job responsibilities and role clarifications
  4.  Conduct in-depth analysis on performance and goal setting process
  5.  Knowing the process integration of performance development plan
  6.  The methodology in objective and strategic PIP implementation
  7.  Prepare a performance improvement plan

program content

  1.  Key elements in the performance policy/contract
  2.  Performance management model and its application
  3.  Position clarification, Key Result Areas and performance standards
  4.  Critical steps in Objective Setting (S.M.A.R.T objectives)
  5.  Design the formal review feedback structure
  6.  Design personal development action plans to achieve desired results
  7.  Performance assessment and the recommended approach
  8.  Integrate Performance Development Plan and Performance Improvement Plan

         1.  Evaluation Review (Committee) - Conduct ‘Staff’ Performance Evaluation
         2.  Performance Issues  “Performance Evaluation Report” - Outline concerns the
              review committee has with the staff’s recent performance
         3.  Performance Requirements - Develop Performance Improvement Plan
              (PIP) - Help correct these deficiencies and clearly explains the
              consequences if the performance does not improve, always
              required when the evaluation contains an evaluation of
             “Improvement required” in any category
         4.  Goals and Action Plans - Skills development, support and resources needed
              to address the following questions;
                  a.  Why?
                  b.  What has happened?
                  c.  What must be done?
                  d.  What assistance is available?
                  e.   How long?
                  f.   What are the consequences?
         5.  Expected Results - To document the performance issues in the evaluation
              report, PIP should summarize the issues of concern and why the employee is
              receiving and feedback plan
         6.  Formalize the PIP - providing the employee with a copy and having him/her
              sign the original which the Department Head will retain.


The 2 day workshop provides participants the necessary active interactions and
opportunity to apply actual situation and applications including assessments that
ensures principles are translated into action plans.

who must attend

Leaders, Managers, Supervisors and future Supervisors

investment fee / early bird by 05/09/2019

Standard: RM 1,595.00 / RM1,495.00 per participant

Group discount: RM1,495.00 / RM1,395.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)


Mr. Tan Hock Ghee’s last position before going fulltime consulting and Training was Human Resource Director at Berjaya Times Square Hotel & Convention Centre (2009-2010).  He joined Titan Chemicals Bhd in January 2006, as the Vice President of Human Resources & Administration.  He has over 30 years of experience with the government and private sector and specializes in Human Resources Development and Talent Management. Prior to joining Titan Chemicals in 2006, Mr. Tan was the General Manager - Human Resources & Administration (Hexagon Holdings Bhd), Executive Director – Organizational Development (PT. AraraAbadi, Indonesia), General Manager - Human Resource & Administration (Dataprep Holdings Bhd), Senior Manager – Human Resource Development (Samsung Electronics Group Malaysia). He was also the Training Coordinator for Sarawak Timber Industry Development Corporation (STIDC) in Plywood Manufacturing in the following years of 1992-1994. Worked at the Ministry of Education Malaysia in the Technical & Vocational Education Division as Assistant Director (Electrical/Electronic Engineering) since 1985-1991 and as its Chief Instructor from 1974-1982.

Mr. Tan graduated with a Diploma in Electrical Engineering (Communication) from University of Technology Malaysia (1974), Mechanics in Radio & TV Servicing at The Central Training Institute (CTI - Bombay, India), Bachelor of Science Technical Education (1983) and Master of Science Industrial Education (1984) from the University Wisconsin-Stout, Wisconsin, USA. Trained (1990) as “Occupational Analyst” at the renowned “The Holland College” in Prince Edward Island, Canada sponsored by the Canadian International Development Agency (CIDA).

He is proficient in both English and Bahasa Malaysia.