Quality Dynamics Consultancy Sdn Bhd presents

Apr 28 - 29, 2020 (9am - 5pm) at Holiday Inn Kuala Lumpur Glenmarie

Internal Quality Auditor Training (Based on ISO 9001:2015 QMS)

(by Mr. Tan Por Sing )


At the end of this Training Programme, participants will be able to, among others:
1.  Understand the reasons for Internal Quality Audit
2.  Understand the requirements for ISO 9001, version 2015
3.  Be able to carry out the internal quality audit and use it productively
4.  Be able to write non-conformance and conformance reports for further action
5.  Be able to advise personnel on the requirement of the audit
6.  Be qualified as an Internal Quality Auditor of the company

program content

1.  The ISO 9001: 2015 Standard
       -  The PDCA Cycle
       -  The Process Approach
       -  Documented Information and Documentation Structure
       -  Quality Management Principles
       -  The ISO 9001: 2015 Standard Requirements

2.  Introduction to Auditing
       -  ISO 9001 requirements for Internal Quality Audit
       -  Definition of Audit
       -  What is it?
       -  What it is not?
       -  Terms relating to audit
       -  Why perform quality audit?
       -  Basic requirements for auditor
       -  Audit philosophy
       -  Practical tips on auditing

3.  Audit planning
       -  Planning flow
       -  Scheduling of audit
       -  Nominate auditors
       -  Audit plan
       -  Audit trails
       -  Pre-audit preparation
       -  Audit briefing
       -  Document review
       -  Audit checklist
       -  Audit toolkit

4.  Audit performance
       -  Opening meeting
       -  Conduct audit
       -  Record findings
       -  Closing meeting

5.  Non conformances and audit reporting
       -  Audit findings
       -  Non-conformity
       -  Classify non-conformity
       -  Non-conformity report
       -  Observation
       -  Analysis
       -  Audit report
       -  Closing meeting or post-audit meeting

6.  Follow-up on the audit
       -  Corrective action
       -  Follow-up
       -  System review
       -  System update
       -  Record update


Power Point, Presentation, Group Discussions, Case Study & Exercises

who must attend

Internal Quality Auditors, Potential Internal Quality Auditors

investment fee / early bird by 15/04/2020

Standard: RM 1,595.00 nett / RM1,495.00 nett per participant

Group discount: RM1,495.00 nett / RM1,395.00 Nett per participant for a minimum of 2 participants from the same company

(Fee inclusive of  Buffet Lunch, Refreshment, Training Bag, Handouts, 
& Certificate of Completion)

Berbuka Puasa coupon will be given to all Muslim participants
during fasting month (Ramadhan)

registration & payment


Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)


Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd, Mr. Tan has more than 20 years experience as a trainer and consultant in the area of Quality and Productivity Improvement.  Mr. Tan also has many years of hands-on experience managing production, maintenance and service operation.

 Mr. Tan has extensive experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, QC Tools, SPC, ISO 9000, 5S, Work Study, Kaizen Techniques, Filing & Record Management, Store & Inventory Management and many others.  


Mr. Tan client's list in training and consultancy works include multi-nationals and local companies like Saudi Iron & Steel Company in Saudi Arabia, Western Digital, Freescale, Samsung, PNB, Perodua, Panasonic, Acidchem International, Sime Darby, Petron Malaysia Refining & Marketing, Dyson Manufacturing, Prince Court Medical Centre, Rahim & Co., TNB, Petronas Gas, Bumi Armada,  MMHE, Indah Water, Litrak, Institute Technology Perak, NAM Institute for the Empowerment of Women (NIEW).


Mr. Tan obtained his BSc. in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England.  Mr Tan also received extensive professional trainings and also presented many papers in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally. He is a life member of Association for Overseas Technical Scholarship (Japan).


A qualified ISO 9000 Quality Management Systems and EMS auditor and consultant, Mr Tan had attended and passed the IRCA registered auditing quality system course (lead auditor training course) and he also attended and passed EARA approved advanced EMS auditing course for quality personnel. Over the years, he has helped many companies to get ISO 9001 certified.


Mr. Tan has been judging quality improvement projects like QCC/ICC/QIT for various multinational and national organization and companies like PNB National Innovations and Quality Convention, Rapid KL ICC Convention, and was also a Chief Judge in MPC National and Regional QCC Conventions.  He also judged MAMPU National QCC Convention.


Mr. Tan represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO). Mr. Tan was a Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years. 


Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association. 


Mr. Tan is proficient in both English and Bahasa Malaysia.