Quality Dynamics Consultancy Sdn Bhd presents
How to Coach & Counsel Subordinates for Improved Work Performance
(by Mr. Brien Lee Meng Siong )
objectives
At the end of the course, participants should be able to understand and practice the acquired knowledge to be more effective in managing their subordinates, using the methodology of coaching and counseling thus contributing towards higher organizational productivity through better work performance of their team members.
program content
1. Basic concept of EFFECTIVE Coaching and Counseling2. Using coaching and counseling as a modality in managing subordinates.
3. The Coaching Process
4. The basic Counseling Process
5. Understanding Human behaviour and how people cope with their problems -
looking into the PRIMARY EXPERIENCE.
6. The LINK BETWEEN NEGATIVE EMOTION and ATTITUDE
7. The Impact of Different COMMUNICATION STYLE
8. Understanding DIFFICULT Subordinates
9. Professional Ethics in Counseling
10. Enhancing Coaching and Counseling Process with VALUES.
11. Building Self-Confidence, High Self-Esteem and Internal MOTIVATION.
methodology
This is a practical-oriented workshop using short lectures, group dynamics and experiential exercises focusing on learning in moments of enjoyment.who must attend
Managers, Executives and Supervisorsinvestment fee / early bird by 15/04/2020
Standard: RM 1,595.00 / RM1,495.00 per participant
Group discount: RM1,495.00 / RM1,395.00 per participant for a minimum of 2 participants from the same company
(Fee inclusive of Buffet Lunch, Refreshment, Training Bag, Handouts, Berbuka Puasa coupon will be given to all Muslim participants |
registration & payment
PROGRAMS ARE CLAIMABLE UNDER SBL SCHEME
Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.
All registration MUST be accompanied with PAYMENT.
Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:
QUALITY DYNAMICS CONSULTANCY SDN BHD
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.
Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail:
training@qdc.com.my
(
Thang )
PSMB Reg: 620717-P
(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)
COURSE FACILITATOR - MR. BRIEN LEE MENG SIONG
He is fluent in both English and Bahasa Malaysia