Quality Dynamics Consultancy Sdn Bhd presents

Jul 28 - 29, 2020 (9am - 5pm) at Holiday Inn Kuala Lumpur Glenmarie

ISO 9001:2015 QMS (Interpretation, Documentation, Implementation)

(by Mr. Tan Por Sing )


At the end of this training programme, participants will be able to, among others:

1.  Aware the Importance of ISO 9001:2015 QMS International Standard
2.  Interpret the Requirements of ISO 9001:2015 QMS International Standard
3.  Develop document such as Quality Manual and Procedures for ISO 9001:2015
     QMS International Standard
4.  Learn How to Systematically Implement ISO 9001:2015 QMS
     International Standard

program content

1.0  Introducing ISO 9001:2015
         -  What is ISO 9000
         -  What is Quality Management Systems (QMS)?
         -  The Benefits and Importance of implementing ISO 9001:2015 QMS
         -  The PDCA Cycle and Process Approach
         -  Quality Management Principles in ISO 9001:2015

2.0  Interpretation of ISO 9001:2015 QMS International Standard
         Clause 4:   Context of the organization
         Clause 5:   Leadership
         Clause 6:   Planning
         Clause 7:   Support
         Clause 8:   Operation
         Clause 9:   Performance evaluation
         Clause 10: Improvement

     Group Work: “Interpretation of Clauses”

3.0   Documentation

3.1    Developing Quality Manual, Procedures, Checklist, Forms and other
         relevant documents

3.1.1  Developing Quality Manual
            -  Manual Content
            -  Possible Exclusions
            -  Manual Format

3.1.2  Developing Procedure
            -  Key Procedures
            -  Procedure Content
            -  Procedure Format

3.1.3  Developing other documents
            -  Work Instruction
            -  Check List
            -  Forms and other relevant documents

Group Work: “Developing Manual & Procedures”

4.0  Systematic Implementation of ISO 9001:2015

Stage 1:
       -  Establish Steering Committee and Working Committees
       -  Develop Implementation Master Plan
       -  Carry out Gap Analysis
       -  Identifying Training

Stage 2:
       -  Develop Quality Policy, Objectives and Process Interaction
       -  Develop Quality Manual
       -  Develop Procedures
       -  Develop Work Instruction, Forms, Checklist and other documents
       -  Review of Document Adequacy

Stage 3:
       -  Implement QMS
       -  Review QMS Implementation Effectiveness

Stage 4:
       -  Carry out Internal Auditor Training
       -  Carry out Internal Quality Audit
       -  Carry out the Corrective Action
       -  Preparation for External Audit


Power Point Presentation, Group Discussions, Case Study & Exercises

who must attend

All Quality Managers & Practitioners, Internal Quality Auditors, All levels of Senior Managers and Managers, Companies that will be adopting and certifying  ISO 9001:2015

investment fee / early bird by 14/07/2020

Standard: RM 1,595.00 / RM1,495.00 per participant

Group discount: RM1,495.00 / RM1,395.00 per participant for a minimum of 2 participants from the same company

(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)

registration & payment


Please register online through www.qdc.com.my or call 03-78054587 / 03-78044196. Our phone line operation hours are from 8:30am to 6:00pm from Monday to Friday.

All registration MUST be accompanied with PAYMENT.

Completed registration form with CHEQUES should be made in favor of "Quality Dynamics Consultancy Sdn Bhd" and sent to:

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. Quality Dynamics Consultancy Sdn Bhd reserves the right to cancel or reschedule the above course and shall inform participants of the changes)


Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd, Mr. Tan has more than 20 years experience as a trainer and consultant in the area of Quality and Productivity Improvement.  Mr. Tan also has many years of hands-on experience managing production, maintenance and service operation.

 Mr. Tan has extensive experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, QC Tools, SPC, ISO 9000, 5S, Work Study, Kaizen Techniques, Filing & Record Management, Store & Inventory Management and many others.  


Mr. Tan client's list in training and consultancy works include multi-nationals and local companies like Saudi Iron & Steel Company in Saudi Arabia, Western Digital, Freescale, Samsung, PNB, Perodua, Panasonic, Acidchem International, Sime Darby, Petron Malaysia Refining & Marketing, Dyson Manufacturing, Prince Court Medical Centre, Rahim & Co., TNB, Petronas Gas, Bumi Armada,  MMHE, Indah Water, Litrak, Institute Technology Perak, NAM Institute for the Empowerment of Women (NIEW).


Mr. Tan obtained his BSc. in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England.  Mr Tan also received extensive professional trainings and also presented many papers in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally. He is a life member of Association for Overseas Technical Scholarship (Japan).


A qualified ISO 9000 Quality Management Systems and EMS auditor and consultant, Mr Tan had attended and passed the IRCA registered auditing quality system course (lead auditor training course) and he also attended and passed EARA approved advanced EMS auditing course for quality personnel. Over the years, he has helped many companies to get ISO 9001 certified.


Mr. Tan has been judging quality improvement projects like QCC/ICC/QIT for various multinational and national organization and companies like PNB National Innovations and Quality Convention, Rapid KL ICC Convention, and was also a Chief Judge in MPC National and Regional QCC Conventions.  He also judged MAMPU National QCC Convention.


Mr. Tan represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO). Mr. Tan was a Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years. 


Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association. 


Mr. Tan is proficient in both English and Bahasa Malaysia.